Privacy Policy
1. Introduction
At Schulman Theatres (“we,” “us,” or “our”), accessible via schulman-theatres.com, your privacy is of paramount importance to us. We are fully committed to protecting your personal data and maintaining transparency about how we collect, use, and safeguard your information. This Privacy Policy outlines our privacy practices in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws and standards. We operate with a privacy-first philosophy, ensuring that your personal data is handled with care, diligence, and respect.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, registered users, and customers (“you” or “your”) who access or interact with schulman-theatres.com and the related services we offer. Schulman Theatres is the data controller for the purposes of GDPR and the covered business under CCPA, meaning we are responsible for collecting, managing, and processing your personal data in compliance with applicable privacy laws.
3. Categories of Data Processed
We may collect, use, store, and transfer various categories of personal data as described below:
a. Usage Data
Includes data about how you use our website and services. This may include your IP address, browser type and version, referral source, time zone settings, geographic location, device identifiers, pages visited, session durations, and other diagnostic data collected through cookies, server logs, and similar technologies.
b. Account Data
Comprises personal identifiers you provide when creating an account or making a reservation. Examples include your name, billing/shipping address, phone number, and email address.
c. Profile Data
Includes information related to your user profile, preferences, past purchases, ticket bookings, loyalty program participation, and behavior on schulman-theatres.com.
d. Communication Data
Encompasses records of your interactions with customer support, submitted inquiries, feedback, and correspondence, whether via email, contact forms, or other communication channels.
e. Technical Data
Involves technical configurations of your connection to our website, such as your operating system, screen resolution, mobile network data, hardware specifications, and browser plug-in versions.
f. Transaction Data
Includes financial information (e.g., partial payment card details), purchase history, confirmation numbers, date and time of transaction, and billing/delivery preferences, provided via our payment processors.
g. Preference Data
Captures your choices regarding marketing communication, promotional interests, movie genre preferences, and consent settings for data processing purposes.
4. Legal Bases for Processing
We rely on the following lawful bases for processing personal data where required under GDPR:
– Performance of a Contract: For processing necessary to provide the services you request, such as ticket bookings and account creation.
– Legitimate Interests: To improve our services, monitor usage, prevent fraud, and communicate relevant information where those interests do not override your privacy rights.
– Consent: Where legally required for marketing activities, analytics tracking, and cookie placement on your device.
– Legal Obligation: When we are legally required to process certain information (e.g. for tax and compliance reasons).
Under CCPA, we process your information in accordance with permitted business purposes and do not “sell” personal information as defined under the Act unless explicitly stated and subject to your rights outlined below.
5. Your Rights
Under applicable data protection regulations, you have the following rights:
a. Right to Access
You may request access to your personal data held by us, including information about how we process it.
b. Right to Rectification
You can ask us to correct incorrect, incomplete, or outdated personal data.
c. Right to Erasure
You may request that we delete your personal data, subject to legal obligations or legitimate interests overriding the request.
d. Right to Restriction of Processing
You have the right to request that we limit the processing of your data under certain circumstances.
e. Right to Data Portability
You may receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit it to another data controller.
To exercise any of these rights, please contact us at [email protected]. We may request verification of identity before responding.
6. Security Measures
We implement appropriate technical and organizational security measures to safeguard your personal data. Our practices include, but are not limited to:
– Encryption of data at rest and in transit
– Role-based access controls and authentication protocols
– Regular security audits and system monitoring
– Periodic staff training on privacy and cybersecurity best practices
– Data backups to ensure recoverability
While no system is entirely immune to risks, we strive to maintain a high standard of information security.
7. International Transfers
If personal data is transferred outside your country or region for processing (e.g., to service providers or cloud platforms in other jurisdictions), we ensure such transfers are protected by appropriate safeguards under applicable law. These may include Standard Contractual Clauses (SCCs) or certification mechanisms recognized by GDPR. For Californian users, we ensure compatibility with the requirements of the CCPA and associated regulations.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary according to the data type:
– Usage Data: up to 12 months
– Account Data: for the duration of the account and up to 2 years thereafter
– Transaction Data: retained for up to 7 years for tax and audit purposes
– Communication Data: up to 3 years
– Preference Data: until consent is withdrawn or the data becomes irrelevant
Anonymized or aggregated data may be retained indefinitely for analytical purposes.
9. Cookie Policy
Schulman-theatres.com uses cookies and similar tracking technologies to enhance user experience, analyze site performance, and deliver targeted content. Cookies may be classified as:
– Essential Cookies: Required for the operation of our website and services.
– Functional Cookies: Enable personalization and improved user functionality.
– Analytics Cookies: Collect data on usage trends and site metrics (e.g., via Google Analytics).
– Performance Cookies: Measure system performance, load time, responsiveness, and behavior under different user interactions.
10. Cookie Management and Compliance
Upon your first visit to schulman-theatres.com, a cookie banner allows you to grant or refuse consent for non-essential cookies. You may modify your preferences at any time via our Cookie Settings panel. Users in the EU will be asked for explicit opt-in consent for non-essential cookies. CCPA users may opt out of data sharing and have the right to know what data we collect via cookies and how it’s used.
Browser settings may also be configured to refuse cookies, but this may impair certain functionalities.
11. Special Protections for Children Under 13
We do not knowingly collect or solicit personal data from children under the age of 13. If you are a parent or guardian and become aware that your child has provided us with personal information without your consent, please contact us at [email protected] so that we may delete the data accordingly.
12. Policy Updates & User Notifications
We reserve the right to update or modify this Privacy Policy periodically to reflect changes in our practices, applicable law, or technological developments. When substantive changes are made, we will inform users via appropriate means, such as notices on our homepage or direct communication to registered users.
Please review this policy regularly to stay informed about our current practices.
13. Contact
If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your data, please contact us at:
Schulman Theatres
Email: [email protected]
Website: https://schulman-theatres.com
We are committed to lawful and transparent data practices and encourage users to reach out with any privacy-related inquiries or requests.